AI chatbot developer for business: bots that answer, qualify and book.
I build website chatbots and WhatsApp chatbots that answer the questions your front desk already gets, qualify the enquiry, and book when the calendar has a slot. A person takes the chat when the bot is unsure, the topic is sensitive, or money has to move.
TL;DR
I build AI chatbots for business websites and for WhatsApp. They answer common questions, qualify the lead, and book when the diary allows.
A person takes over when the bot is unsure, the question is sensitive, or money is involved. The bot does not get the last word on those chats.
On a dental practice, AI booking put 143 appointments on the book in 90 days, and no-shows fell 59%. Agents that work inside your marketing tools are on the AI agent page.
Vicky Lalwani is an AI chatbot developer for businesses in Australia, the UK, the US and the UAE. He builds website and WhatsApp bots that answer, qualify and book, with a person on handover. A dental practice using AI booking took 143 appointments in 90 days, and no-shows fell 59%. Marketing agents that draft reports and audits are a separate build. AI agents · Automation.
At a glance
Answer the real questions. Then hand over.
I start from the questions your team already answers: price range in words, service area, opening hours, what you need before a booking. The bot gets those. It does not invent a policy.
Qualification is a short set of questions you approve. If the lead is in the area and wants the service, the bot offers a time. If the answer is outside the script, the chat goes to a person with the transcript attached.
A voice agent for appointments is the same job on a phone line: book the slot, or pass the call. I scope it when the practice already lives on the phone. The dental result I can point to is 143 AI booked appointments in 90 days, with no-shows down 59%.
- Website chatbot on the pages where people already enquire
- WhatsApp chatbot for businesses whose leads reply there
- Lead qualification with questions you sign off
- Booking into the calendar you already use
- Human handover when the bot is unsure or the topic is sensitive
- Voice booking when the appointment line is the real front door
Website chatbot, WhatsApp chatbot, or a marketing agent?
Pick the place the conversation already happens. The build follows that.
| Website chatbot | WhatsApp chatbot | Marketing AI agent | |
|---|---|---|---|
| Where it sits | On your site, next to the enquiry form | In the app your customers already reply in | Inside your team's tools |
| What it does | Answers, qualifies and books | The same job, on the thread they use | Audits, reports and drafts |
| Handover | To a person on the site or by email | To a person in the same chat | A person approves before anything sends |
| Best for | Clinics, home services and professional firms | Businesses whose leads live on WhatsApp | Teams who want the repetitive marketing work done |
| Where to start | This page | This page | AI marketing agents |
What a chatbot build includes
Question map
The enquiries your team already handles, written as answers the bot may give.
Qualification
The few questions that decide whether this lead is worth a booking.
Booking
A path into your calendar, with the fields your front desk needs.
Handover
The cases that go to a person, and what that person sees.
Channels
Website, WhatsApp, or both, sharing the same rules.
Operating note
A short guide so your team can change the answers without a rebuild.
How we'll work together
Listen
I sit with the questions, the calendar and the cases a person must take.
Script
Answers, qualifying questions and the handover rules, in your words.
Connect
Website or WhatsApp, plus the booking tool, tested on real enquiries.
Watch
The first weeks of chats are reviewed, and the script is tightened.
Clear terms, no surprises
What working together looks like before you sign anything.
You own everything
Ad accounts, analytics, data, content and assets stay in your name, always, including if we stop working together.
No minimum budget
No minimum ad spend. I'll tell you honestly what your budget can achieve on the free call.
3-month minimum, then monthly
Three months gives the work time to show results. After that it's month to month.
Senior work, direct access
I lead the strategy and I am your contact. A small team handles delivery. My AI agents cover the repetitive audits and reports.
Scoped and quoted up front
Pricing depends on channels and markets. You get a written scope and quote after the free 30-minute call.
Plain-English reporting
Regular reports tied to leads, bookings and revenue, not vanity metrics.
Results from similar work
Client names and domains withheld for confidentiality.
A dental practice's AI turnaround
Rebuilt the patient-acquisition funnel with paid search, AI booking and lifecycle automation.
A 19-agent AI marketing team
Claude + MCP agents connected to Search Console, GTM, Semrush and ad data, automating reporting, audits and research.
Questions people ask
What is an AI chatbot developer for business?
Someone who builds a bot for a real business process: answer the common questions, qualify the lead, book the appointment, and hand the rest to a person. I do that for websites and WhatsApp, for businesses in Australia, the UK, the US and the UAE.
Website chatbot or WhatsApp?
Website when the enquiry starts on your site. WhatsApp when that is where people already reply. Some businesses need both, with the same qualifying questions and the same handover rules.
Can the bot book appointments?
Yes, into the calendar you already use, for the appointment types you allow. On a dental practice, AI booking put 143 appointments on the calendar in 90 days. No-shows on that account fell 59%.
Do you build an AI voice agent for appointments?
Yes, when the phone is how patients or customers book. The job is the same as the chat bot: offer a real slot, or pass the call to a person. I scope it after hearing how the current line works.
Will the bot talk to customers with no person available?
It can answer the questions in the script and book an allowed slot. A person takes the chat when the bot is unsure, the topic is sensitive, or a payment has to be taken. That handover is part of the build, not an extra.
How is a chatbot different from an AI agent?
A chatbot faces the customer. An AI agent faces your team: it drafts reports, reviews search terms and runs audits. I build both. Agents are on the AI marketing agents page. The plumbing between tools is on AI automation.
Can the bot qualify leads before my team sees them?
Yes. You approve the questions. The bot asks them, keeps the answers with the chat, and only books or alerts you when the lead matches. Weak enquiries stay in the transcript so you can check the filter.
Do you work with businesses in Australia, the UK and the US?
Yes, remotely, and in the UAE as well. Dental and clinic patterns are a common starting point because the booking rules are strict and the proof is specific.
Who owns the bot?
You do. The scripts, the connections and the conversation history stay with your business. I quote the build after a free 30 minute call. There is no price on this page.
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Learn more →Dental Marketing
Patient acquisition, AI booking and local SEO for dental clinics: +57% revenue, −59% no-shows.
Learn more →Let's build something that grows.
Tell me where you want to grow: search, ads, social or AI. I'll reply within one business day with honest next steps.